
image from ofwordsandwings.com
“Words are, of course, the most powerful drug used by mankind.” ― Rudyard Kipling
A short while ago I wrote a series of blogs about Voice Dialogue, by Hal and Sidra Stone. They talk mainly about different sub personalities and how they can interact within ourselves and with others given the right circumstances. In a memorable film called “The three Faces of Eve“, the film showed how certain ways of talking could bring out this persons differing personalities. It made me consider the power words have in our lives and what can be triggered by the way they are used.
Everyone likes compliments, encouragement and appreciation for their efforts. It gives you a buzz and even if the task has been difficult you feel it was worthwhile. You are willing to overlook ill feelings which may have come up because of pressure to get the job done, or having to work late. Even harsh words said are often forgiven in the haze of good will that the praise has created. In Voice Dialogue terms, we moved from Angry/Resentful worker to Happy/Fulfilled employee. The “boss” has moved from the Tyrant to the Good Guy.
How has this happened? It has all been accomplished by how the words which were spoken were said, their tone and how they were received. You see, even the most innocent of words if received incorrectly can engender feelings of hurt and resentment.

image from http://www.guardian.co.uk
“You KNOW I don’t want those papers there, put them OVER HERE! Such a simple sentence can be heard in many ways. If heard as a criticism the worker will be upset and possibly angry. If heard as a stressed response from their boss they may feel sympathy for them. If the Harried worker was feeling tired, worrying about home, they may not have seen the Stressed boss. They may not know the pressure being applied to them to get the job finished.
Misunderstandings occur every day, mostly with those we interact with often, with family and those we care about. These are the times when words can wound and create fear, loathing and hate. Others can, of course, bring feelings of love, warmth, healing and adoration.
Words are a miracle in and of themselves. They are only letters strung together and have been given meanings by others. As we are taught to use them they are given emotions to attach to them. Depending on our experiences they can be good or bad.

image from http://www.dw.de
As my children were growing up there was a new technique encouraged for parents, called the “Speaker Listener Technique”. Each time the “speaker” said something the “listener” had to repeat it back using their own words. That is, not repeating what had been said but what had been understood. It was effective, but it slowed communication down dreadfully.
We each have our own method of communicating with others, with the world at large and it will not appeal to everyone. Yet this simple statement is a description of a battleground of sorts.
There are people who manage to speak in carefully controlled tones at all times, seemingly never getting upset or annoyed over anything. They often dislike hearing anyone raise their voice. The almost polar opposite is the person who, if agitated by events, will raise their voice, perhaps even resort to a curse or two if they are really upset. It is a stress relief mechanism. It may not be appreciated by everyone but it may be the way they have found to release that build up of emotional pressure. However, if the calmly spoken person really takes offense at the loud tone, it can have ramifications.
Who is right and who is wrong? Is there a right or wrong or is it simply the way people have learned to communicate? If the person who, under pressure resorts to loud words is told that it affects the calmly spoken person will they feel constrained to change? Will it alter their real nature by having to submerge their pressure relief system? Will they feel lessened by the other person because of the criticism?

image from litreactor.com
There are hundreds, if not thousands of variants in between these two communication styles. Hundreds if not thousands of sub personalities pulling the strings to bring these interactions about. When we lash out in anger or hurt we always have to face the consequences. If we are willing to do that we can overcome the fallout from it. It is only when we cannot pursue a resolution that the ‘injury’ festers and becomes something more.
I firmly believe that we, and only we give words power, to either hurt or heal. Our current world is conducted at breakneck speed, often with little time to consider all possibilities of a statement. Everyone needs to accept that word usage has changed our language and misunderstandings happen – frequently.
I know of one person who spent several decades afraid to speak their own mind, to show their emotions in word or deed and when they were finally free of the constraining force, found there was an explosion of stress released. Sometimes the force of the communication came at the wrong time and was misinterpreted. This person then began to retreat back inside their shell for fear of being judged harshly. They were afraid they would be deemed ‘unworthy’ or less in some way. Their hurt or anger is now turned inwards which is unhealthy and unhelpful for that person.
We must all look at how we communicate, how our words are intended and received and if they are received in a way unintended then it is our responsibility to correct it – sooner rather than later. We must all shoulder the responsibility to teach by example that words are powerful and expression is allowed – yet we must also ask ourselves if we are being judgmental because of our beliefs and our criticism unwarranted. Sub personalities or simple communication styles. We all need to learn more. Perhaps if we learn to communicate in a better way, words will not be weapons wounding at times.
Learning is a lifetime occupation. We can only do that by communicating with others.

image from http://www.bookworld.com.au
“There exists, for everyone, a sentence – a series of words – that has the power to destroy you. Another sentence exists, another series of words, that could heal you. If you’re lucky you will get the second, but you can be certain of getting the first.”
― Philip K. Dick, VALIS
May all our words be great ones, and all our intentions be from the heart.
Blessings, Susan
Related articles
- Which ‘me’ are you talking to? (owlsandorchids.com)
- A day in the lives of…What’s Your Name? (owlsandorchids.com)
- Bring out YOUR best personalities! (owlsandorchids.com)
Wonderfully written bloggy. You have expressed all of things I’m thinking, just so much more articulately than I ever could!
The first thing that jumped into my mind when reading this, was an experience we had yesterday. We were on our way home from our families ‘Mini Vacation’ and about an hour out of town we stopped to have some lunch. I went into the Bistro to order and this woman behind the counter was barking at the lady serving us. ‘Make sure you put x 2!’ ‘Do this order again, we can’t read that garbage’ With each berating comment the obviously ‘in training’ staff member was getting more and more flustered, loosing her place. I would not have blamed her if she got up and left.
I went outside to sit down and wait for our order. The children were thirsty and I forgot to get them drinks. I got up to go back inside and Dakotah (my 9 yo) said Mummy, I can go.
‘No, I said, the ladies are speaking to each other really horribly inside’ We then went on to have a conversation about the why’s hows who’s etc. This was a useful conversation to have to describe the importance of how our words can sometimes hurt when they really don’t need to. It also holds me to account as a mother, when my patience is running thin. *grumbles* lol!
Thanks for sharing!
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Thanks for the comment. It was just this type of thing which prompted me to write. I can’t believe how some people talk to others and expect them to continue working with them. I sometimes wonder if instead of the classes our children are being taught they should include real manners and how to speak to people. Have a beautiful day. ❤
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Brilliantly written. Words are your playground! LOL
So who is responsible for making sure that the communication gets through – the person sending it? Or the person it is intended for, who may only speak in a different language and truly not understand the communication?
This is a powerful and important blog… I hope many read it and comment, and pass it on to others, send it viral. Heaven knows, the whole world needs to read this!
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I must have to practice more! Both parties are responsible for communication to be heard and understood. It can hardly matter if a person is a lauded wordsmith if his/her audience does not understand.
Perhaps of equal importance is knowing the emotion / feeling being played out, but that may be another story altogether.
Thank you, you have made me realize I may have missed part of my message.
Viral – a good symbol since words are an epidemic for people. (A poor man/woman’s joke). ☺
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